Quality Policy of Planisys


At Planisys, our commitment to excellence is unwavering. We strive to provide cutting-edge computer services, specializing in cybersecurity and cloud solutions, including virtualization, data center management, corporate email, email marketing, business intelligence, and expert consulting in Business Continuity, deliverability, and technological projects. Our Quality Policy is built on the following foundational principles:


Client and Stakeholder Commitment: We are dedicated to meeting current demands promptly, anticipating future needs, and ensuring the satisfaction of our clients and stakeholders.


Responsibility and Integrity: We maintain an honest and responsible code of conduct, pledging to comply with all legal and regulatory requirements relevant to our processes and services.


Continuous Improvement: We pursue excellence through continuous improvement in our processes and services, fostering technical innovation to add value to our products and services.


Effective Incident Support: Our commitment to effective incident support ensures the maintenance of service provision within agreed-upon standards with our clients.


Proactive Support and Monitoring: We emphasize proactive support and preventive monitoring to sustain service quality, preventing downtime by addressing issues proactively or detecting them immediately and responding swiftly.


Favorable Work Environment: We cultivate a favorable work environment, placing a premium on talent development and maintaining effective communication channels.


This policy serves as our compass, guiding us towards delivering exceptional services while upholding the highest standards of quality and integrity.


Hernán Kleinman,
Director

   

Effective date: January 2024

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